COOKIE POLICY

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Footlights Ltd (Trading at Studio 19), the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply

with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either

(i) employed by Footlights Ltd (Trading at Studio 19) and acting in the course of their employment or
(ii) engaged as a consultant or otherwise providing services to Footlights Ltd (Trading at Studio 19) and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual property and acceptable use

All Content included on the Website, unless uploaded by Users, is the property of Footlights Ltd (Trading at Studio 19), our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission

You may, for your own personal, non-commercial use only, do the following:

Retrieve, display and view the Content on a computer screen, Mobile device or Tablet

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Footlights Ltd (Trading at Studio 19).

Prohibited use

You may not use the Website for any of the following purposes:

a. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;
b. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
c. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Registration

You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.

We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

Password and security

When you register on this Website, you will be asked to create a password, which you should keep confidential and not disclose or share with anyone.

10.

If we have reason to believe that there is or is likely to be any misuse of the Website or breach of security, we may require you to change your password or suspend your account.

11.

Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: www.studio19uk.com/privacy and www.studio19uk.com/cookies.

Availability of the Website and disclaimers

12.

Any online facilities, tools, services or information that Footlights Ltd (Trading at Studio 19) makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

Footlights Ltd (Trading at Studio 19) is under no obligation to update information on the Website.

13.

Whilst Footlights Ltd (Trading at Studio 19) uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

14.

Footlights Ltd (Trading at Studio 19) accepts no liability for any disruption or non-availability of the Website.

15.

Footlights Ltd (Trading at Studio 19) reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability

16.

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

17.

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

18.

To the maximum extent permitted by law, Footlights Ltd (Trading at Studio 19) accepts no liability for any of the following:

a. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
b. loss or corruption of any data, database or software;
c. any special, indirect or consequential loss or damage.

General

19.

You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

20.

These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

21.

These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

22.

The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

23.

If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

24.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

25.

This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts. Footlights Ltd (Trading at Studio 19) details

26.

Footlights Ltd (Trading at Studio 19) is a company incorporated in with registered number whose registered address is , and it operates the Website www.studio19uk.com.

You can contact Footlights Ltd (Trading at Studio 19) by email on info@studio19uk.com

SERVICES & SCHOOL POLICIES

Private Training

If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed.
Any sessions missed with less than 24 hours notification are forfeited.
If you have not already paid for the session, your account/card will be charged for the full amount of the session. o If no card/account information is present, no further sessions will be conducted until the outstanding payment is received.

Registered Programs, classes and contracts

We need a minimum of 14 days notice in writing to cancel any contracted classes. Once notice has been received you will be removed from the class/classes and your next payment will be cancelled as long as the 1st day of the month is later than 14 days after the notice date.
Classes payed for on a monthly basis will be charged whether you turn up or not. you are booking a place in the class therefore unattended classes will not be refunded.
In the event that a class or classes cannot take place, these classes will be rescheduled or an alternative time and or an alternative method of delivery of these classes will be arranged.
No refunds will be available unless at the discretion of Studio 19
When classes are at capacity, Studio 19 reserve the right to remove you from a class if attendance falls below an acceptable level and will then be given to a student on the waiting list.
Products
Products which are defective or damaged upon arrival may be returned immediately for exchange.
Refunds are only available when an equivalent replacement is unavailable and customer does not wish to exchange for another product

DVDs & Shop Merchandise

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please submit a problem report by emailing info@hawkertravis.com

The return address is set by default to the Printful facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 4 weeks.

Reasons for Returns

Wrong Address - If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Printing error of faulty items -

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer.

Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore Printful reserves rights to refuse returns at its sole discretion.

Items are created and printed specifically for your order, so unfortunately we cannot offer refunds and exchanges if you order the wrong size or have changed your mind.